Privacy Statement
Effective Date: 12/1/2024
At Gardens by Oz, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This privacy statement outlines how we collect, use, and protect your information when you interact with our services.
1. Information We Collect
- Personal Information: When you request our services, contact us for information, or make a purchase, we may collect your name, address, phone number, email address, and payment details.
- Service Details: We may collect information related to the specific home services you request, including job specifications, service preferences, and any relevant details to fulfill the service.
- Automatic Data: When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, and pages visited, through cookies or similar technologies.
2. How We Use Your Information
- To Provide Services: We use your information to process service requests, schedule appointments, and deliver our home services.
- Customer Communication: We may use your contact details to communicate with you regarding service updates, invoices, promotions, or inquiries.
- Payment Processing: We process your payment information to complete transactions securely.
- Improvement of Services: We may use your feedback or service data to improve our services and customer experience.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is 100% secure, we strive to protect your personal information.
4. Sharing Your Information
- Service Providers: We may share your information with trusted third-party service providers who assist us in providing our services, such as payment processors or service partners.
- Legal Requirements: We may disclose your information if required by law or in response to legal requests such as subpoenas, court orders, or regulatory inquiries.
5. Your Rights and Choices
- Access and Update: You have the right to access and correct your personal information. If you need to update or change your information, please contact us directly.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in any promotional emails or by contacting us directly.
- Data Retention: We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy statement, unless a longer retention period is required by law.
6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience and gather usage data. You can adjust your browser settings to refuse cookies, but doing so may limit some functionality of our website.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy statements before providing any personal information.
8. Changes to This Privacy Statement
We reserve the right to update or modify this privacy statement at any time. Any changes will be posted on our website with an updated effective date. We encourage you to review this statement periodically.
9. Contact Us
If you have any questions or concerns about this privacy statement or how we handle your personal information, please contact us at:
Gardens by Oz757-588-5705
[email protected]
5541 Iowa Ave, Norfolk, VA, 23513
10. Text Message Disclaimer
SMS Terms & Conditions: By subscribing to Gardens by Oz SMS services, you agree to receive text messages from us. Gardens by Oz will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (757) 588-5705. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties